I need a new copy!!

Macintosh support forum for Eschalon: Book I
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Nevermore
Marshall
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I need a new copy!!

Post by Nevermore »

Hello to Basilisk Games,
i'm a user and i have buyed a copy of Eschalon Book I. I Changed my computer and i lost the .dmg installation file. Can i reiceived a new download link for a copy of the game? What is the email adress of basilisk games for these kind of problems?

Thank U.
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BasiliskWrangler
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Re: I need a new copy!!

Post by BasiliskWrangler »

info AT basiliskgames DOT com
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Nevermore
Marshall
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Re: I need a new copy!!

Post by Nevermore »

Thank U,
i have resolved the matter. :P
Lemming23
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Re: I need a new copy!!

Post by Lemming23 »

I have the same problem - I bought a copy 2 years ago, and my hard drive crashed a short while ago. I want to play Book I again before book II comes out, but my old download email won't work any more. I forwarded the receipt I got to info at basilisk games dot com a few days ago, but I haven't heard anything back yet. :/
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BasiliskWrangler
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Re: I need a new copy!!

Post by BasiliskWrangler »

Been super busy! I will start sending out new links yet tonight.
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Lemming23
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Re: I need a new copy!!

Post by Lemming23 »

Cool, thanks. :)
Rowanas
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Re: I need a new copy!!

Post by Rowanas »

Well, I sent off an email on Thursday, it's been two days...

I know you guys are probably pretty rushed, but I'm getting reaaaallllly bored of being unable to access the game I bought (I don't do it very often, I'm skint).
52million
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Re: I need a new copy!!

Post by 52million »

I bought this game a long long time ago and loved it. I started having some issues with hard drive and the game says it is still on, however, when I try to start it it says "gfx.pac missing" and nothing happens. I may have purchased this with my other email account. too long to remember.
Hope someone can help. Thanks
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IJBall
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Re: I need a new copy!!

Post by IJBall »

52million wrote:I bought this game a long long time ago and loved it. I started having some issues with hard drive and the game says it is still on, however, when I try to start it it says "gfx.pac missing" and nothing happens. I may have purchased this with my other email account. too long to remember.
Hope someone can help. Thanks
E-mail:

support -AT- basiliskgames -DOT- com

with as much information about your original order as you can remember. BW usually can hunt down the order within 48 hours.
52million
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Re: I need a new copy!!

Post by 52million »

I emailed the day you posted and still not even an answer.
very frustrated now. That is too bad, just expected more.
Thanks anyway
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BasiliskWrangler
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Re: I need a new copy!!

Post by BasiliskWrangler »

52million wrote:I emailed the day you posted and still not even an answer.
very frustrated now. That is too bad, just expected more.
Thanks anyway
We've had a long holiday weekend here in the U.S., and so we have a large email backlog. We should be getting through it today. Thanks for your patience.
See my ramblings and keep up with the latest news on Twitter & Facebook.
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