I need a new copy!!

Macintosh support forum for Eschalon: Book I
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Nevermore
Marshall
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I need a new copy!!

Post by Nevermore » January 21st, 2009, 12:33 pm

Hello to Basilisk Games,
i'm a user and i have buyed a copy of Eschalon Book I. I Changed my computer and i lost the .dmg installation file. Can i reiceived a new download link for a copy of the game? What is the email adress of basilisk games for these kind of problems?

Thank U.

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BasiliskWrangler
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Re: I need a new copy!!

Post by BasiliskWrangler » January 21st, 2009, 1:00 pm

info AT basiliskgames DOT com
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Re: I need a new copy!!

Post by Nevermore » January 21st, 2009, 1:03 pm

Thank U,
i have resolved the matter. :P

Lemming23
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Re: I need a new copy!!

Post by Lemming23 » May 20th, 2010, 2:44 pm

I have the same problem - I bought a copy 2 years ago, and my hard drive crashed a short while ago. I want to play Book I again before book II comes out, but my old download email won't work any more. I forwarded the receipt I got to info at basilisk games dot com a few days ago, but I haven't heard anything back yet. :/

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Re: I need a new copy!!

Post by BasiliskWrangler » May 20th, 2010, 10:40 pm

Been super busy! I will start sending out new links yet tonight.
See my ramblings and keep up with the latest news on Twitter & Facebook.

Lemming23
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Re: I need a new copy!!

Post by Lemming23 » May 21st, 2010, 7:48 am

Cool, thanks. :)

Rowanas
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Re: I need a new copy!!

Post by Rowanas » July 3rd, 2010, 4:48 pm

Well, I sent off an email on Thursday, it's been two days...

I know you guys are probably pretty rushed, but I'm getting reaaaallllly bored of being unable to access the game I bought (I don't do it very often, I'm skint).

52million
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Re: I need a new copy!!

Post by 52million » June 30th, 2011, 1:01 am

I bought this game a long long time ago and loved it. I started having some issues with hard drive and the game says it is still on, however, when I try to start it it says "gfx.pac missing" and nothing happens. I may have purchased this with my other email account. too long to remember.
Hope someone can help. Thanks

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Re: I need a new copy!!

Post by IJBall » June 30th, 2011, 12:04 pm

52million wrote:I bought this game a long long time ago and loved it. I started having some issues with hard drive and the game says it is still on, however, when I try to start it it says "gfx.pac missing" and nothing happens. I may have purchased this with my other email account. too long to remember.
Hope someone can help. Thanks
E-mail:

support -AT- basiliskgames -DOT- com

with as much information about your original order as you can remember. BW usually can hunt down the order within 48 hours.

52million
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Re: I need a new copy!!

Post by 52million » July 5th, 2011, 10:36 pm

I emailed the day you posted and still not even an answer.
very frustrated now. That is too bad, just expected more.
Thanks anyway

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Re: I need a new copy!!

Post by BasiliskWrangler » July 6th, 2011, 8:34 am

52million wrote:I emailed the day you posted and still not even an answer.
very frustrated now. That is too bad, just expected more.
Thanks anyway
We've had a long holiday weekend here in the U.S., and so we have a large email backlog. We should be getting through it today. Thanks for your patience.
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