Customer Service

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Scales
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Posts: 7
Joined: December 9th, 2007, 11:56 pm

Customer Service

Post by Scales » December 10th, 2007, 12:12 am

Hi All,

Just wanted to let Basilisk Games know that their excellent customer service is very much appreciated!

I had a situation arise earlier and they were extremely helpful in resolving it. Without going into all the gory details I will only say that it involved: my system crashing, my having to reinstall my OS and software, and them being extremely helpful in a very quick and timely manner getting me back in my newly purchased (and oh-so-recently hosed) prized copy of the game!

So, kudos Basilisk Games!

(While I already let the Basilisk Games guys know of my appreciation via email, I thought it might be helpful to share with prospective new gamers my experience.) :D

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