Cannot download full game from link

[melth]

I purchased Book I, after months of playing, on Friday 06Feb. On Sunday, I followed the download link that was sent to my email, and it says:
"Cannot download


This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.
Please contact the manufacturer of the product for support."


Whats the dealio?

[BasiliskWrangler]

It's just that that original download link has expired. Just email us with your order number and we'll send you a new link.

[melth]

ah, i see. thank you!

i wasn't expecting a reply until tomorrow!