The Drunken Lizard Pub

If only it were that simple. I ordered the game back in May of '08, loved it then, and I feel like I'll love it now. Unfortunately, I reformatted my computer and forgot to back Eschalon up beforehand. So now I'm one game short, and have no idea how to get it again. I tried using the link provided by Plimus back in the day, but that didn't get me anywhere. So now, here I am, wondering if I have any other options on grabbing the game again beyond rebuying it.

So is there anything I can do? I'd be willing to buy it again, of course. Probably pick it up when Book 2 comes out. But I'd like to see if I have access to a cheaper option first before I do that.

Renzatic wrote:If only it were that simple. I ordered the game back in May of '08, loved it then, and I feel like I'll love it now. Unfortunately, I reformatted my computer and forgot to back Eschalon up beforehand. So now I'm one game short, and have no idea how to get it again. I tried using the link provided by Plimus back in the day, but that didn't get me anywhere. So now, here I am, wondering if I have any other options on grabbing the game again beyond rebuying it.

So is there anything I can do? I'd be willing to buy it again, of course. Probably pick it up when Book 2 comes out. But I'd like to see if I have access to a cheaper option first before I do that.

E-mail info@basiliskgames.com with your order info (assuming you still have that - if not, just E-mail as much info you can).

BW is usually pretty good at accommodating people in your pickle...

Renzatic wrote:So is there anything I can do?

Follow IJBall's advice. Send me an email- give me some basic info so I can locate your order, and I'll activate another download for you. No problem whatsoever!

I've still got my old receipt saved from Plimus, so this should be pretty easy for everyone.

Thanks for the help.

Hey, just wanted to say thanks again and complement you on the quick response and nice customer service. I've now got the game reinstalled and ready to roll.

A similar question: I bought EB1 a while ago for the Mac and am now playing on a Windows machine. Is there some kind of transfer possible so that I can EB1 again before EB2 arrives?

I am in the same boat as OP, and need to download the game again.
I have sent off a couple of emails but no-one gets back to me.

profanicus wrote:I am in the same boat as OP, and need to download the game again.
I have sent off a couple of emails but no-one gets back to me.

What address did you send them to?

I sent one to info@basiliskgames.com, and one to support@basiliskgames.com

profanicus wrote:I sent one to info@basiliskgames.com, and one to support@basiliskgames.com

Well, now that's strange... How many days have you been waiting?

Perhaps you could try to PM Basilisk with your order info.

8 days since the first email, 5 since the 2nd.
Thanks for the idea, I have now submitted a PM as well

Many thanks to BasiliskWrangler; this is all sorted and I am now downloading the install.
cheers!