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Suddenly unregistered

Posted: June 9th, 2010, 7:16 am
by mytgroo
Hello,
I bought my code a week ago, now I am finding that I am unregistered. My registration code erased itself and I have to reregister. Trying to figure out what to do. The code was part of the initial purchase. I have the receipt for purchase but not the original code.

Re: Suddenly unregistered

Posted: June 9th, 2010, 7:18 am
by mytgroo
It is interesting, I still have all of my games from outside the demo area but can't use them.

Re: Suddenly unregistered

Posted: June 9th, 2010, 11:19 am
by BasiliskWrangler
Not sure why this would have happened, but re-registering the game should fix it.

Send me your original receipt and I can look up what your Reg Code was.

Re: Suddenly unregistered

Posted: June 9th, 2010, 2:02 pm
by SpottedShroom
Oh, and the way the game "remembers" your registration code is that it keeps it in a .cfg file in your save game directory. If that got deleted somehow, that might explain what you're seeing.

Re: Suddenly unregistered

Posted: June 17th, 2010, 3:07 pm
by mytgroo
sent my email to support@basiliskgames.com

Re: Suddenly unregistered

Posted: June 19th, 2010, 7:53 pm
by mytgroo
Waiting for registration code, sent receipt.

Re: Suddenly unregistered

Posted: June 20th, 2010, 6:34 am
by BasiliskWrangler
mytgroo wrote:Waiting for registration code, sent receipt.
I sent you your code, but my email was rejected. I'll send it to you through a private message here on the forums...

Re: Suddenly unregistered

Posted: June 21st, 2010, 8:55 am
by mytgroo
Got the code. Thank you for your patience.